MOLE Co., Ltd. (hereinafter referred to as 'our company') sets out this Privacy Policy (hereinafter referred to as 'this policy') regarding the handling of user information including personal information of users in the services provided by our company (hereinafter referred to as 'this service').

1. user information to be collected and method of collection

In this Policy, "User Information" shall mean information pertaining to the identification of users, action history on communication services, and other information generated or accumulated in connection with users or their terminals, which is collected by the Company in accordance with this Policy.
The user information we collect in this service depends on the method of collection.
Information provided by the user
The information provided by users in order to use the Service or through the use of the Service is as follows

- Information related to profile such as name, date of birth, gender, occupation, etc.
- Information related to contact information such as e-mail address, telephone number, address, etc.
- Information entered or transmitted by users through input forms or other methods determined by the Company

Information we collect when you use the Service
We may collect information about how you access and use the Service. This may include the following information.

- Referrer
- IP address
- Information on server access logs
- Cookies, ADID, IDFA, and other identifiers

2. 利用目的

The specific purposes of use of user information related to the provision of this service are as follows

(1) To provide, maintain, protect, and improve the Service, including accommodation applications, identity verification, user authentication, recording of user preferences, and payment calculation of usage fees
(2) To measure user traffic and behavior
(3) To provide information on this service and to respond to inquiries, etc.
(4) To respond to violations of our terms, policies, etc. (hereinafter referred to as "Terms and Conditions, etc.") regarding this Service. To respond to violations of the Company's terms and policies regarding the Service (hereinafter referred to as the "Terms and Conditions, etc.")
(5) To notify you of changes to the terms and conditions of this service, etc.

3. Method of notification, publication, or obtaining consent; method of requesting cessation of use

The user may request that the collection or use of all or part of the user information be stopped by making the prescribed settings for the Service, and in such case, the Company will promptly stop the use of such information in accordance with the provisions of the Company.

4. Whether or not the information is transmitted externally, provided to a third party, or in an information collection module

4-1 The Service may store cookies on the user's terminal and use them to store and use user information.
4-2 The following information collection modules are incorporated in this service. In accordance with this, we will provide user information to information collection module providers (including those located outside of Japan) as follows (including those located outside of Japan) as follows.

Service Name：Google Analytics（https://www.google.com/analytics/）
Service Provider：Google LLC
Privacy Policy：https://www.google.com/intl/ja/policies/privacy/
Acquisition information items：Operation logs of this service (not including information that identifies individuals)

Service Name：reCAPTCHA（https://www.google.com/recaptcha/about/）
Service Provider：Google LLC
Privacy Policy：https://www.google.com/intl/ja/policies/privacy/
Acquisition information items：Information on devices and applications accessing the Service, including IP addresses (used to detect unauthorized use)

Service Name：Firebase（https://firebase.google.com）
Service Provider：Google LLC
Privacy Policy：https://firebase.google.com/support/privacy
Acquisition information items：IP addresses and other information will be stored for the purpose of smooth operation and monitoring of the service.

5. Third party offer

We will not provide personal information among user information to any third party (including parties located outside of Japan) without the prior consent of the user. However, we will not provide personal information to third parties (including parties located outside of Japan) without the prior consent of the user. However, the Company will not provide personal information to third parties (including those located outside of Japan) without obtaining the prior consent of the user, except in the following cases However, this does not apply to the following cases where it is necessary to provide personal information to a third party (including parties located outside of Japan)

(1) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(2) Cases in which personal information is provided as a result of the succession of business due to merger or other reasons
(3) When personal information is provided to a business partner or information collection module provider in accordance with the provisions of Section 4.
(4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the User may impede the execution of such affairs.
(5) Other cases as permitted by the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") Other cases permitted by laws and regulations

6. Disclosure of Personal Information

When a user requests disclosure of personal information in accordance with the provisions of the Personal Information Protection Law, we will confirm that the request is made by the user himself/herself and disclose the information to the user without delay (if the relevant personal information does not exist, we will notify the user to that effect). (If such personal information does not exist, the Company will notify the user of such fact. However, this does not apply to cases in which we are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations. Please note that a fee (1,000 yen per case) will be charged for the disclosure of personal information.

7. Correction and Suspension of Use of Personal Information

7-1 If a user requests us to correct the content of personal information in accordance with the provisions of the Personal Information Protection Law because (1) the personal information is untrue, or (2) the personal information has been handled beyond the scope of the purpose of use publicly announced in advance or has been collected through deception or other wrongful means, we will conduct the necessary investigation without delay upon confirmation of the user's request and, based on the results of the investigation, will correct the personal information or suspend its use. In the case of a request to suspend the use of personal information in accordance with the provisions of the Personal Information Protection Law, we will conduct the necessary investigation without delay after confirming that the request is made by the user himself/herself, and based on the results, we will correct or suspend the use of the personal information and notify the user to that effect. If we decide not to correct or suspend the use of the personal information, we will notify the user to that effect.
7-2 If a user requests deletion of the user's personal information, and if we deem it necessary to comply with the request, we will delete the personal information after confirming that the request is made by the user himself/herself, and notify the user to that effect.
7-3 The provisions of 7-1 and 7-2 do not apply to cases in which we are not obligated to make corrections, etc. or discontinue use, etc. under the Personal Information Protection Law or other laws and regulations.

8. Contact for Inquiries

Please direct any comments, questions, complaints, or other inquiries regarding the handling of user information to the following contact point.

Address：〒150-0002 東京都渋谷区渋谷1-23-21 co-lab渋谷キャスト
株式会社MOLE
Person in charge of handling personal information：古田 友宏
Contact：info@mole-inc.com

9. Privacy Policy Modification Procedures

We will change this policy as necessary. However, in the event that the Company modifies this Policy in a manner that requires the consent of the user under the law, the modified Policy shall apply only to those users who have agreed to the modification in the manner prescribed by the Company. In the event of any modification of this Policy, we will notify users or publicize the effective date and content of the modified Policy by displaying the modified Policy on our website or by any other appropriate means.

【2023年9月1日改訂】
【2020年8月21日改訂】
【2020年8月17日改訂】
【2020年7月31日制定】